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Frequently Asked Questions:

Question: How do I shop at Patriot Trophy & Awards?

Answer: You can contact one of our helpful associates at 603-583-4522, order online, have one of our associates come to you and soon you will be able to visit our Exeter New Hampshire location.

Question: If I order online, how long will it take before I receive my products?

Answer: Keep in mind while most products are stock items and usually ship in 48 hours, Patriot Trophy specializes in custom awards and engraving and each job offers unique situations that may require additional production times.

Question: What shipping methods do you offer?

Answer: We use UPS for ground shipping, FedEx and or UPS for 2-Day Air & Overnight Air.

Question: What if my product arrives and it's damaged?

Answer: No problem, just contact Patriot Trophy with the details and a new item will be shipped to you with a return package label at no charge.

Question: Do you offer any types of discounts?

Answer: Patriot Trophy offers school, public service, military, nonprofit and volume discounts, just contact a representative for full details.

Question: What do they mean by "laser engraving”?

Answer: Laser engraving is the practice of using lasers to engrave or mark an object.

Question: Do you have a product warranty?

Answer: Yes Patriot Trophy will guarantee all products against workmanship and defects. The customer's satisfaction is our highest priority.



While we strive to offer world-class customer service, we understand you may have concerns. Feel free to contact us so that we may answer any questions or concerns you may have about our excellent products & services.